Terms & Conditions
These terms apply to your use of thealaghkothi.com and orders placed with The Alagh Kothi (TAK). Our Privacy Policy explains how we handle your information.
Your account
To place an order, you must be able to enter into a binding contract. Keep your sign-in details secure and provide accurate contact and delivery information. Contact TAK if you suspect someone has accessed your account without permission.
Product descriptions and condition
Our collection includes vintage and restored furniture, lighting and decor. Where relevant, check the listing for the piece’s condition, materials, finish and dimensions. Restored pieces can show patina, grain variation and signs of age described in the listing. Screen settings and lighting can affect how colours appear. Contact us before ordering if you need more detail about a piece or its dimensions.
Prices, payments and orders
Prices are shown in Indian rupees. Review your order total, delivery charges and available payment methods at checkout before placing your order. Orders depend on stock, payment verification where applicable and delivery serviceability. If TAK needs to cancel because of an availability, listing or delivery issue, we will notify you and refund any payment for the cancelled order.
Delivery
Delivery availability and estimates depend on your PIN code and the items ordered. Check that your address and phone number are correct. For large items, check the product dimensions against your doors, stairs and lifts before ordering. Contact us if you need to discuss access or a delivery delay.
Returns, refunds and cancellations
See our Returns & Refunds policy for how to report an order issue and what happens after we review it.
Website content and use
TAK and its licensors retain their rights in the site’s photography, branding, text and design. Obtain permission before reproducing site content for commercial use. Use the site lawfully and avoid interfering with its operation or accessing another customer’s account.
Consumer rights and support
These terms are governed by applicable Indian law. Your statutory consumer rights and remedies apply. For order questions or complaints, reach us through our Contact page.